Dr. Klusmeier is the Director of Strategic Initiatives for Undergraduate Studies at the University of Kansas (KU). In this role she oversees the integration and management of student success technologies, assessment practices, and communication strategies. She provides guidance and support to the Undergraduate Advising Executive Committee (UAEC) and the KU Advising Network (KUAN) as they implement programs, policies, and resources for the undergraduate advising community across campus. Susan serves as the KU co-liaison for the University Innovation Alliance (UIA) and works closely with stakeholders on- and off-campus to develop strategies that support undergraduate student retention and graduation.
Prior to this role, Dr. Klusmeier held several positions at the University of Missouri (MU) focused on student success initiatives, academic advising, diversity and inclusion, and enrollment management. She has also previously worked in residence life at The Ohio State University and the University of Illinois at Urbana-Champaign. She is a recipient of the MU Excellence in Education Award, NACADA Certificate of Merit for Outstanding Advising, NACADA Region 7 Excellence in Advising Award, MU Excellence in Advising Award, and an INROADS Midwest Region, Inc. Educator of the Year.
Dr. Klusmeier earned a Bachelor of Science in Journalism from the University of Illinois at Urbana-Champaign, a Master of Science in Education with an emphasis in Higher Education Administration from the University of Kansas, and a Doctorate in Education from the University of Pennsylvania. Her research focuses on the professional identities of academic advisors and the role policy plays in advisor retention. She was born and raised outside of Chicago, Illinois.